Last updated: January 2026
Hillcrest and Egobat Ltd respects your privacy. This page explains what information we collect, why we collect it, and how we use it. It is written in plain language so anyone can understand it.
1. What We Collect
When you contact us through our website, we may collect your name, email address, phone number, company name, and any message you send us. If you call or email us directly, we keep a record of that contact too.
2. Why We Collect It
We use your information to respond to your enquiries, prepare quotes, deliver our services, and stay in touch about your project. That is it. We do not use it for anything else.
3. Who We Share It With
We do not sell your information to anyone. We only share it with suppliers, contractors, or advisors when it is needed to complete a job you have asked us to do. We may also share it if we are required to by law.
4. How We Keep It Safe
We take reasonable steps to protect your information from being lost, misused, or seen by people who should not see it. No system is perfect, but we take this seriously.
5. Cookies
Our website may use cookies to help it work properly and to understand how visitors use the site. You can turn cookies off in your browser settings if you prefer. Some parts of the site may not work as well if you do.
6. How Long We Keep It
We keep your information for as long as it is needed to serve you, or as long as the law requires. When it is no longer needed, we delete it.
7. Your Rights
You can ask us at any time to see what information we hold about you, correct anything that is wrong, or delete it. Just send us an email and we will act on it.
8. Changes to This Policy
If we update this policy, we will post the new version on this page. The date at the top will show when it was last changed.
9. How to Reach Us
If you have any questions about this policy or how we handle your information, please get in touch.